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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Reed

July 10, 2025

5  out of  5
rating by John Reed
"We’ve been with Liz ever since she took over from Howard Nathan. They are always helpful when we have questions. They actually answer the phone and you don’t get a recorder. The people there are friendly and very knowledgeable. Liz even came to our house and we live probably 50 miles away in Porter. She was very helpful in getting things figured out for our particular home and property."
We responded:
"John, Thank you for the 5-star review and sharing your experience with us! It’s been my pleasure to be yours and Jerri’s agent all these yours. I appreciate your trust in me and my team."
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Michelle Lemus

July 8, 2025

5  out of  5
rating by Michelle Lemus
"Llevo un año con la compañía de state farm mi agente Maria Arias siempre está disponible para ayudarme y responder mis preguntas, me ayudado mucho con lo de mi póliza de mi carro. Y cuando tengo dudas respecto a eso"
We responded:
"Gracias Michelle! Thank you for the high recommendation. And for recognizing Maria! We appreciate your business and we’ll continue to strive to meet and exceed your expectations. "
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Julian Olivarez

July 2, 2025

5  out of  5
rating by Julian Olivarez
"Without a doubt, this has been the best customer service experience I’ve had in a long time. From the very beginning, State Farm stood out as the most affordable option among several providers I considered, but what truly made the difference was the outstanding support I received from Maria. She was not only knowledgeable and responsive, but also incredibly patient—taking the time to walk me through every detail and answer all of my questions without ever making me feel rushed or overwhelmed. Her professionalism and warmth made the entire process feel effortless and gave me complete confidence in my decision. I genuinely feel like I’m in good hands and I’m looking forward to being a State Farm customer for many years to come."
We responded:
"Julian, Thank you for being a loyal customer and for recognizing Maria’s remarkable customer service! I appreciate your continued business and look forward to serving you and your family for a long time to come. Thank you for the 5 star review! "
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Patti Bodkins

July 2, 2025

5  out of  5
rating by Patti Bodkins
"Friendly staff, easy to work with."
We responded:
"Hi Ms. Patti, I appreciate the 5-star review! And appreciate your recognizing my team’s customer service. "
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Lucio Campos

July 2, 2025

5  out of  5
rating by Lucio Campos
"Been with State Farm for years and Liz Olivarez office is the best 👍"
We responded:
"Lucio, thank you so much for the awesome recommendation! We appreciate you very much. "
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Macario Ramirez

April 29, 2025

5  out of  5
rating by Macario Ramirez
"Liz Olivarez and her staff have always offered prompt and personalized services! My late husband and I were and always have been very pleased with service quality and professional recommendations,"
We responded:
"Chrissie, thank you so much for the confidence in me and my team. I appreciate the 5-star review and kind words. I thank you and Macario for being long time customers. Macario was a dear to work with and he is remembered and missed. "
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Nereyda Escalera

April 3, 2025

5  out of  5
rating by Nereyda Escalera
"Simpre que nesesito alluda con algo me atienden muy amable mente todo el personal aki son muy lindos muy buena la atención se las recomiendo sien por sinto"
We responded:
"Hi Nereyda, Thank you very much for taking the time to give us feedback! I sincerely appreciate the kind words and the 5-star rating! Thanks for being a long time client. Hola Nereyda, Muchísimas gracias!Agradezco sinceramente sus amables palabras y su calcificación de 5-estrellas! Gracias por ser nuestra aseguradora desde hace tanto tiempo! "
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EG

March 4, 2025

5  out of  5
rating by EG
"We've been with Liz Olivares State Farm since 2005 and still counting!!! Thank your for everything you do and provide for us. She and her staff are outsanding!!! Very pleased to recommend people to your office and service. Keep up the GREAT work!!!"
We responded:
"Thank you so much Elvia! We appreciate your kind words and the many years. We will continue to strive to not only meet but exceed your expectations! "
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jennifer delossantos

February 17, 2025

5  out of  5
rating by jennifer delossantos
"I am absolutely happy with my insurance policy and agent! I’ve been with them for for over a year and I have yet to leave companies. Liz is phenomenal at her customer service! She helps solve any problem I have and always answer in a timely manner. Thank you Liz!"
We responded:
"Hi Jennifer! Thank you for the amazing review! Cristina, Lalli, Maria, Amarilis and I truly appreciate your feedback! We enjoy Striving for great customer service. Thank you for the recognition, your business and for the 5-star review! "
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Sandra Gonzalez

February 4, 2025

5  out of  5
rating by Sandra Gonzalez
"Excellent service 👏 very polite staff 👍"
We responded:
"Sandra, Thank you for taking the time to provide us feedback with a 5-star rating! Your 20-year plus of business and confidence with me and my team is noted and very much appreciated! 🙌🏽"
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Diana Acosta

January 28, 2025

5  out of  5
rating by Diana Acosta
"Maria was very helpful I really appreciated it."
We responded:
"Diana, Thanks for being a long time customer! I appreciate your taking time to recognize Maria and provide us a 5-Star review! 👍🏽 "
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Rocio Rodriguez

January 9, 2025

5  out of  5
rating by Rocio Rodriguez
"Great service they go above and beyond for their customers. I highly recommend Liz and her staff."
We responded:
"Hi Rocio, we appreciate your business! Thank you for the 5-star review and the high recommendation. 💥"
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Carlos Romero

December 11, 2024

5  out of  5
rating by Carlos Romero
"Maria fue una persona muy amable y me ayudó mucho a obtener mi a seguranza los recomiendo 100%"
We responded:
"Carlos, Gracias! Welcome to my agency. Thank you for the kind words and the 5-star review! Your recommendation is very much appreciated! "
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Eric Montes

December 10, 2024

5  out of  5
rating by Eric Montes
"Amazing Customer Service!!! The staff are so polite and have an amazing work ethic. I highly recommended talking a with Maria. Highly knowledgeable and willing to listen and fully help find the best fit for you. 10/10 RECOMMENDED"
We responded:
"Eric, Thanks for the 5-Star review! Your recommendation means a lot. I appreciate your recognizing Maria and the team! I value them very much and I know they’ll be thrilled to know you were very happy with their service! "
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Hal Lundgren

November 8, 2024

5  out of  5
rating by Hal Lundgren
"My father chose this agency in 1953. Now, three agents later, we continue to receive the same responsive, courteous service from Liz Oivarez's staff that has been a 71-year tradition."
We responded:
"Hal, My team and I appreciate the longevity (71 years!!!) of you and your family’s continued business! Thank you so much for taking the time to write such kind words and give us a 5 star review. We strive every day to do well by our clients. And we look forward to continuing to serve you! "
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STEVEZILLA CallMeStewie

July 25, 2024

5  out of  5
rating by STEVEZILLA CallMeStewie
"Worked with Maria and just wanted to say she was a wonderful and one of the most helpful people I could talk to when it came to insurance had an absolutely wonderful experience"
We responded:
"Hi Steve, Thanks so much for the 5-star review and for pointing out Maria! Her people skills, intelligence and caring personality are such a positive impact to me and the team! "
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Eloisa Drt-Castañeda

July 23, 2024

5  out of  5
rating by Eloisa Drt-Castañeda
"If you’re in the market for a good insurance policy for your vehicle’s, life insurance with great prices, outstanding customer service and support. Liz Olivarez is the agency to go to her agent Monse Chajon is outstanding and over achiever when it comes to take care of you is very professional, polite, understanding, caring and overall she makes sure you’re cover at 100% explains everything in details give you all her time and dedication to make sure you’re satisfied and get the best prices! Thank you for all you do, I much appreciate you Monse"
We responded:
"Hi Eloisa, Many thanks for the 5-star review and sharing your experience! I appreciate your highlighting Monse! Her knowledge, experience, work ethic and personality are a true asset to my agency. "
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Angela Luna

July 15, 2024

5  out of  5
rating by Angela Luna
"The best customer service you could ask for! Team is very friendly and quick to answer questions/help you. I have all my insurance through this agency and would highly recommend them"
We responded:
"Angela, Thank you for the recommendation and the 5-star review! We appreciate your business and the trust you place in us. "
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Gaby VanKooijk

July 11, 2024

5  out of  5
rating by Gaby VanKooijk
"Amarilis la mejor ejecutiva, con los mejores consejos y facilidades para mis aseguranza , confiable y dinámica . Muchas gracias por la ayuda"
We responded:
"Dear Ms. VanKooijk, thank you for the awesome 5-star review! And for recognizing Amarilis for the amazing experienced team member that she is!"
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edward pecina

July 1, 2024

5  out of  5
rating by edward pecina
"Saved a lot of money switching to this company. Great customer service!"
We responded:
"Hi Edward! Many thanks for taking the time to leave such positive feedback! It is truly appreciated. "
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Brenda

June 27, 2024

5  out of  5
rating by Brenda
"Maria was very helpful and sweet"
We responded:
"Brenda, thank you for the 5-star review and for recognizing Maria! "
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Alex Reyna

April 9, 2024

5  out of  5
rating by Alex Reyna
"Excellente servicio al cliente. Monse me atendio y me ayudo a agarar la mejor polica para mi carro. Un carisma unico para-attender a los clientes."
We responded:
"Hi Alex, Thank you for your business! Thank you for the 5-star review! I appreciate you taking the time to submit and for recognizing team member Monse as well!!"
Profile photo of Brenda Tobon

Brenda Tobon

February 23, 2024

5  out of  5
rating by Brenda Tobon
"I have been with State Farm, for more than four years and I can say I have been never been disappointed . I have always worked with Monse Chajon she has helped me get the best price even after a fender bender I had. If interested ask for MONSE CHAJON! 🤩"
We responded:
"Hi Brenda. Thank you for the 5-star review! Monse is a great asset to the team and I appreciate your taking the time to recognize her! "
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P. Hope Sabedra

February 3, 2024

5  out of  5
rating by P. Hope Sabedra
"Awesome service and friendly 👏"
We responded:
"Hi Hope, Thank you for the kind words! We greatly appreciate the pat on the back! My team and I strive to provide the best service possible. Your 5-star review is extremely rewarding. "
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FaMe 0824

January 18, 2024

5  out of  5
rating by FaMe 0824
"Monce is great and always try’s to find a way to save you money."
We responded:
"Monse is amazing! She always goes the extra mile. Thank you for recognizing her. Thank you for the 5star rating! "